S3 Blog

When a business has been trading for some time certain practices and software become second place and everyone from the business owner to the employees plod along without thinking where changes could be made to improve the day to day running of that business. Often making changes to the way in which a business and its employees works could make that business more efficient, more streamlined, more profitable – in other words changes need to be made to the way you work from time to time to maximise revenue.

If you are a business owner who is looking for a new and fresh way to improve customer relations, build a sound database of information relating to your business and ensure that employees are being utilised correctly S3 CRM is the way forward. S3 CRM is a new type of web based software application that is designed to be fully integrated into any small to medium sized business and can change the way that you work in many ways:-

1. See your business at a glance – this is an invaluable way to change the way you work as you will save a great deal of time and effort by not having to access various applications and screens to find out basic information. Not only that but as S3 CRM has alerts to warn you of approaching deadlines you will never miss anything again as you can see everything that is outstanding as soon as you go into your dashboard.

2. Fully utilise employees – too many businesses are losing revenue due to having too many employees on one project or not managing time properly, you can say goodbye to this with S3 CRM as by using the fully integrated business wide calendar you are able to see which employees are doing what and divert resources if needed. This means that not only will you be assigning the right number of employees to each task but you will also be able to run more projects simultaneously knowing that you have everything covered.

3. Chase outstanding invoices sooner – how do you find out which invoices are outstanding in your business? Many businesses don’t have a streamlined way of identifying outstanding invoices easily so that they can be chased by your debt collection department or team. With S3 CRM you can see, at a glance how many invoices are outstanding, how long they have been outstanding for and how much they are worth. By being able to see every invoice that has not been paid you will have a clearer idea as to how much money your business is owed.

4. See the Average Revenue Per Customer – this is a fantastic tool to help business owners identify who are their best customers and this can then be used as basis for loyalty schemes and other types of reward program for good customers. It is has been proved that these types of incentives are a useful way to increase revenue and increase customer loyalty

Reason No. 6

“S3 CRM has total accessibility for authorised persons from anywhere in the world – Many business owners take trips overseas or to other parts of the country and many feel as though they take their finger off the pulse of their business whilst they are away. As S3 CRM is a web based application it can be accessed from anywhere in the world with an internet connection, so you are never more than a click away from your business or your employees.”

You no longer need to be tethered to your computer or desk. You can get access to information from any internet connected computer (including the Apple iPhone) and read, add and update your business records immediatly.

Consumers expect quick turnaround and quality replies - and there is no better way of doing this than ensuring all of your activity is administered online - thereby removing unecessary duplication of work and ensuring timely responses.

Regards

Dean

Everyone in business knows that there are ups and downs that have to be faced each year, some are financial or economic challenges and others are from other sources such as a growth in competition or changes in the market. One thing is for sure when your business is facing an economic storm you need to make sure that your CRM solution is up to the challenge that lies ahead.

S3 CRM is a new and revolutionary web based software application that can easily be integrated into any small to medium sized business and will enable business owners to make their processes and service more efficient and therefore will not only save but make money too. For any business to function correctly it’s employees need to use various software applications to record contacts, create invoices and quotes, keep track of projects, store documents and files, keep contact information for employees and customers alike and much, much more. As you would imagine purchasing, updating, running and implementing different types of software not only takes time, but it also costs money, and money during an economic storm is usually in short supply.

Using S3 CRM will help you to weather the economic storm in the following ways:-

S3 CRM is cheap to purchase – S3 CRM only costs £4.99 / $10.00 per month to set up and run, this figure is per business not per employee so as you can see there are huge savings to be made as many similar customer relationship management applications actually charge on a per user basis, something which can be very costly if you have a more than a handful of employees.

S3 CRM cuts down on the need for many different types of software applications – with S3 CRM you and your employees can do everything from creating invoices and quotes to planning and setting deadlines for projects as well as storing documents and even checking calendars – so say goodbye to having to buy different software applications just to run your business, with S3 CRM you can do it all.

S3 CRM is easy to use – if you need your employees to be working on generating more custom the last thing you need is to have them learning how to use a new application. S3 CRM offers total usability to everyone – simply log in and start working! It really is that simple, if by any chance you do find that you are unsure of how to use a certain feature click on one of the ‘Help at Hand’ sections found on each page and you will be given hints and tips on how to get the best out of S3 CRM.

S3 CRM can help you to identify customers who have outstanding invoices sooner – no more searching through files to see who has paid and when, with S3 CRM you can see all outstanding invoices at a glance and act upon them. This results in more invoices being cleared faster which adds to the businesses profits!

It is important for any business to keep ahead of the game and make sure that they utilise all the tools they have to maximise their revenue. Doing this can sometimes be difficult as many software packages are not designed to be integrated into a business and work as a total software solution like S3 CRM is. There are different ways in which using S3 CRM can help you to increase your average revenue per user and this is how:-

1. Go into the tools feature and take a look at the total revenue per customer section, this will tell you in an instant who your best customers are and when they order. This information can then be used in conjunction with customer details to provide loyalty discounts or other ‘special offers’ that are reserved for your best customers. Making customers feel valued is an excellent way to secure future orders from them.

2. Use your employees time better – the integrated calendar on S3 CRM enables users to see who is doing what, so if an important deadline is approaching you can see who you can take from other projects to lend a hand and make sure that work is completed on time. Similarly if you are planning an event or promotion and need to know when you have the maximum numbers of employees in work just check the calendar.

3. Cut down on time wasted trying to find contact information or documents by using the storage tool on S3 CRM. This is a way of putting all relevant information in one place where it can be easily found and retrieved, using the document storage means that employee efficiency will increase as will the average revenue per user as they are able to dedicate more time to important tasks.

4. See how many invoices are outstanding – as with the total revenue per customer feature you can see how many invoices you have outstanding on your system at any one time. You can then use S3 CRM to call up the customer details on the outstanding invoices and make arrangements for them to be paid. So no more missed unpaid invoices lingering around in filing cabinets, use this feature and see your revenue increase.

5. Access your S3 CRM account from anywhere in the world that has internet access, this will increase your revenue as you are able to check on your business where ever you are thanks to the software application being web-based. You will never have to take your laptop with you when going abroad and as all documents and information are stored for you on S3 CRM you will be able to travel light knowing you can see your business at a glance whenever you like.

6. As you can see these are just a selection of the ways in which you can increase your ARPU by using S3 CRM, so why not sign up and get started today and you will see just how easy it is.