How to increase your ARPU (Average Revenue per User) by using S3 CRM
Monday, August 25th, 2008It is important for any business to keep ahead of the game and make sure that they utilise all the tools they have to maximise their revenue. Doing this can sometimes be difficult as many software packages are not designed to be integrated into a business and work as a total software solution like S3 CRM is. There are different ways in which using S3 CRM can help you to increase your average revenue per user and this is how:-
1. Go into the tools feature and take a look at the total revenue per customer section, this will tell you in an instant who your best customers are and when they order. This information can then be used in conjunction with customer details to provide loyalty discounts or other ‘special offers’ that are reserved for your best customers. Making customers feel valued is an excellent way to secure future orders from them.
2. Use your employees time better – the integrated calendar on S3 CRM enables users to see who is doing what, so if an important deadline is approaching you can see who you can take from other projects to lend a hand and make sure that work is completed on time. Similarly if you are planning an event or promotion and need to know when you have the maximum numbers of employees in work just check the calendar.
3. Cut down on time wasted trying to find contact information or documents by using the storage tool on S3 CRM. This is a way of putting all relevant information in one place where it can be easily found and retrieved, using the document storage means that employee efficiency will increase as will the average revenue per user as they are able to dedicate more time to important tasks.
4. See how many invoices are outstanding – as with the total revenue per customer feature you can see how many invoices you have outstanding on your system at any one time. You can then use S3 CRM to call up the customer details on the outstanding invoices and make arrangements for them to be paid. So no more missed unpaid invoices lingering around in filing cabinets, use this feature and see your revenue increase.
5. Access your S3 CRM account from anywhere in the world that has internet access, this will increase your revenue as you are able to check on your business where ever you are thanks to the software application being web-based. You will never have to take your laptop with you when going abroad and as all documents and information are stored for you on S3 CRM you will be able to travel light knowing you can see your business at a glance whenever you like.
6. As you can see these are just a selection of the ways in which you can increase your ARPU by using S3 CRM, so why not sign up and get started today and you will see just how easy it is.