S3 Blog

Finding a software solution that you can virtually run your business from can seem like an uphill struggle and that is why a great deal of businesses wind up using several different software applications. This is not only hard to work with (no one likes to have to have four or more applications open at one time and have to flick between them constantly) it is also very expensive. Due to this many small to medium sized businesses find that they have to cut corners or decide which software solutions they can afford to run at the expense of others. If you are the owner of a small to medium sized business that wants an amazing all round CRM solution S3 CRM really is a one stop shop. Here is what you can expect from S3 CRM the most flexible, accessible, comprehensive, cost effective and user friendly CRM solution available:

- Customer contact and employee contact information storage – here users can store all customer and employee contact details in different categories for easy retrieval.

- Storage features – quickly and easily store all information relating to a customer with their contact details so no information will ever go missing again.

- Quoting and invoicing tools – create quotes in moments on multiple lines and with VAT added as standard. When a customer accepts a quote users can easily turn these into invoices to be sent at a later date.

- Employee calendars – this feature allows a business owner to see which employees are available, on holiday or away sick.

- Project tools – use this feature to plan and implement projects, assign projects to users and see which users are in charge of which projects. Using this means that no project deadline should ever be missed, even if the user in charge of a project is absent.

- Email marketing – create email marketing campaigns in minutes and send them to your email marketing list.

- Reporting tools – see which invoices are outstanding, who has replied to email marketing, which customer has the most repeat orders and much more.

- Easy to use dashboard – users can create their own dashboard with all their regularly used features and tools on it. Business owners can tailor theirs so that they can see their business at a glance.

- Accessibility – as S3 CRM is web based users can log into their account from anywhere in the world that has an internet connection which means that business owners can stay in touch with the office even when they are not in the country.

- Easy to use – S3 CRM is so easy to use that anyone can learn how to access and it’s features in just a few hours – so say goodbye to long and expensive training days for employees. Just sign up a new user and they can be using S3 CRM in well under one day – without any intensive training.Cost effective – S3 CRM costs £4.99 / $9.99 per month which makes it one of the most reasonably priced CRM solutions on the market.

In addition to these features S3 CRM also offers – document storage, meeting planning tools, route optimisation tools, recycle bin – the list is endless, proving that S3 CRM really is a one stop shop.

Is the snow preventing you getting out to see your customers?

Is the snow preventing your employees getting into the office?

Is your productivity down?

S3 CRM can help you resolve all of these issues and ensure your business stays ahead of the competition during the current disruption the UK is facing.

S3 CRM can help you remain in contact with your customer through its email marketing tool. All communication with your customers can be recorded centrally against their account.

Your employees can carryout their work at home or anywhere there is an Internet enable device - they don’t have to be in the office. They can all access documents centrally and track each others progress using the project management functionality

By working at home and also remaining in contact with your customers your productivity as a business will not be affecting ensuring you stay ahead of your competion

Just a couple of ideas of where S3 CRM can help during this snowy period.

Enjoy the snow

Sarah

Hi all,

As promised we have developed some new functionality within our project management tools.

This week we have launched our new project progress reporting.

A great new tool which allows you to track at a glance your tasks and  your project’s overall progress ensuring you keep on top of your work.

Check it out and let us know what you think.

Sarah

Another great week at S3 CRM

We have been busy refining the email marketing tool and will be rolling out new improvements today.

We are also working on some end user feedback for the project management tool and address book which should make it easier to add new users and employees at the same time.

Work is still progressing on the on-line tours, for this we would like some feedback from yourselves as to what tours you feel you will benefit from?  Let us know via this blog

I  hope you are also enjoying reading our articles and that they are of use to you, let us know if there are any specific topics you want us to address?

Hope you all have a good weekend, catch you next week

Thanks

Sarah

Everyone who has a business knows that increased productivity and lower costs bring about a healthier bottom line, but what are the best ways in which to do this? Here are the Top 10 ways in which you can do just that-

1. Utilise your staff correctly – one of the biggest mistakes in business is not knowing what your staff are doing, this does not mean spying on them but making sure that there are not too many people working on a project that doesn’t require them.

2. Use project planning tools – these can make all the difference to your business, by keeping an eye on all your projects and being alerted when deadlines approach you will find that productivity is increased.

3. Have all relevant documentation to hand – by having all documents related to a particular project or customer you or your staff will never waste time, and ultimately money, searching for missed invoices or other paperwork every again.

4. Record all customer contacts – by recording every time you telephone, email or send a letter out to a customer you will not waste money be repeatedly contacting someone who has already heard from you.

5. See all unpaid invoices at the click of a button – being able to do this means that you can see at a glance how much money your customers owe you. Add to this a feature which shows you which are the oldest invoices and you have the perfect tool for chasing up outstanding debts which will make your business more efficient.

6. Choose a fully integrated software solution – doing this will enable you to run all aspects of your business from one easy to use application which will cut down on time spent using slower and less efficient software programmes.

7. Be able to connect to your business from anywhere in the world. By using a web based application to run your business through you are able to access all areas of your business from staff calendars to project planning from anywhere that has an internet connection.

8. See all approaching deadlines and act upon them. If you are aware of deadlines you will be better placed to make sure that they are met, even if this means moving extra staff onto a project if it looks as though it might not get completed in time.

9. Store information in one place that is easy to access. Once again this will cut down on time spent searching for documentation for various tasks which frees up more time to work on the important aspects of your business.

10. Use good customer relationship management. In business nothing is more important than your customers and having good relationships with your customers is crucial to create profits. Use a software solution that allows you to record details of your customers from last contact to ongoing projects so that when you speak to them you and your staff have all the information you might need right there at your fingertips.

Small businesses all need software that will for them as well as with them and the new S3 CRM software meets the needs of small to medium sized businesses perfectly. With a wide range of features designed to make running your business more efficient is it any wonder that S3 CRM is the leader of the pack when it comes to software platforms.

Here are some of the features that makes this software the future for small businesses:-

1. Integrated calendars – this feature gives you the ability to see all of your employees calendars at a glance which makes project planning a breeze. You don’t have to spend time ploughing through holiday requests and sick leave documentation, simply log into the shared calendar and see who is where at any time.

2. Project planning – plan projects and store documents related to the project alongside contact details of the people involved so there is no more missed paperwork. S3 CRM has the facility to create new projects as they are discussed and set deadlines immediately.

3. Alerts – these alerts are essential if your business has several different projects running at the same time. Log in and see which projects deadlines are approaching, then check the project details to make sure that everything is one track to meet the deadline.

4. Quoting and invoicing tools – preparing quotes couldn’t be easier with S3 CRM, you can put separate items on separate lines and the invoicing tool will create the total for you. VAT will even be added as part of the feature, then once you have done you can save the quote to a customers record so all of their information is held in one place. Invoicing is just as easy as once a quote has been accepted an invoice will be created.

5. See your business at a glance – do you know how many invoices are outstanding for your business, or how many quotes you have sent out, who is your best customer, how many projects are approaching deadlines? Often to find out this amount of information time would be wasted going through files and checking data, but not with S3 CRM. On your dashboard you can see exactly what is happening in your business at any time without time being wasted.

6. Greater accessibility – S3 CRM is a web-based application so you can log in to your account anywhere in the world that has an internet connection. What could be better? Now you can leave the office but still keep in touch with the click of a button.

7. Document storage – S3 CRM also features a document storage tool which allows you to file documents online and retrieve them when needed – say goodbye to lost paperwork!

8. Customer records – customer relationship management is one of the keys to a successful business, with S3 CRM you are able to not only store customer records but attach photos of them so you will never forget a face.