S3 Blog

Everyone in business knows that there are ups and downs that have to be faced each year, some are financial or economic challenges and others are from other sources such as a growth in competition or changes in the market. One thing is for sure when your business is facing an economic storm you need to make sure that your CRM solution is up to the challenge that lies ahead.

S3 CRM is a new and revolutionary web based software application that can easily be integrated into any small to medium sized business and will enable business owners to make their processes and service more efficient and therefore will not only save but make money too. For any business to function correctly it’s employees need to use various software applications to record contacts, create invoices and quotes, keep track of projects, store documents and files, keep contact information for employees and customers alike and much, much more. As you would imagine purchasing, updating, running and implementing different types of software not only takes time, but it also costs money, and money during an economic storm is usually in short supply.

Using S3 CRM will help you to weather the economic storm in the following ways:-

S3 CRM is cheap to purchase – S3 CRM only costs £4.99 / $10.00 per month to set up and run, this figure is per business not per employee so as you can see there are huge savings to be made as many similar customer relationship management applications actually charge on a per user basis, something which can be very costly if you have a more than a handful of employees.

S3 CRM cuts down on the need for many different types of software applications – with S3 CRM you and your employees can do everything from creating invoices and quotes to planning and setting deadlines for projects as well as storing documents and even checking calendars – so say goodbye to having to buy different software applications just to run your business, with S3 CRM you can do it all.

S3 CRM is easy to use – if you need your employees to be working on generating more custom the last thing you need is to have them learning how to use a new application. S3 CRM offers total usability to everyone – simply log in and start working! It really is that simple, if by any chance you do find that you are unsure of how to use a certain feature click on one of the ‘Help at Hand’ sections found on each page and you will be given hints and tips on how to get the best out of S3 CRM.

S3 CRM can help you to identify customers who have outstanding invoices sooner – no more searching through files to see who has paid and when, with S3 CRM you can see all outstanding invoices at a glance and act upon them. This results in more invoices being cleared faster which adds to the businesses profits!

CRM or customer relationship management is an area of business that should be high on the list of priorities for any business owner as customer relationships are critical for a business to succeed. For many business owners implementing a CRM solution can seem like a nightmare as there are so many aspects of CRM to consider from customer contact information right the way through to managing outstanding or unpaid accounts. Due to this you will need a CRM solution that will not only work with you and your business but is also easy to implement and use on a daily basis.

If you are looking for a CRM solution that you can easily implement into your business look no further than S3 CRM. S3 CRM is a customer relationship management solution that is not only functional but it will streamline the way your business operates and this will lead to increased profits and lowered overheads. In addition, S3 CRM is not only easy to use but it is also easily integrated into your business so there is no need to send your employees on lengthy training courses just to be able to use it themselves.

CRM solutions should add that extra dimension to your business which means that customer relationships improve almost as soon as you start using it. This might seem like rather a weighty claim but it is a claim that S3 CRM will back up when you implement it into your business. Using S3 CRM could not be easier, as mentioned there are no long training courses for you and your employees to attend to enable you to use it. This is not only time saving but it also saves you a great deal of money too as no time is spent away from the business as you implement this CRM solution. Add to this the fact that S3 CRM is web based, which means you can log into your account from anywhere in the world that has an internet connection and you have a totally accessible CRM solution that will help you to stay in touch with your business regardless of where you are.

When you sign up for an account with S3 CRM you can start to implement it into your business straight away, simply log in and start inputting your employee and customer details and use this as a base to build upon. From there you can then start to sue S3 CRM each time you need to provide a quote, create an invoice, view diaries, check which projects are nearing their deadline date and so much more.

So if you are looking for a customer relationship management solution that can be accessed from anywhere in the world with an internet connection, that can be easily implemented into any business and that can help you to create more revenue than ever before see what S3 CRM can do for you.

One of the most vital aspects of running a successful business apart from the business infrastructure is its customers – without them there is no business. So it is crucial that you make sure that your customers feel valued and as though you as a business want them to continue to be one of your customers for the foreseeable future. On the surface this seems like an easy and straightforward objective – so why do so many businesses get it wrong and lose customers?

One answer is that many businesses do not stay close to their customers and therefore lose track of what their customers actually want from them in terms of good customer service – and this leads to lost custom. With every business competing with similar businesses there is no longer the attitude that “They can’t get this anywhere else so I can treat my customers as I like”. Instead every business should take the time and care over their treatment of their customers to maintain good relationships between them. But how can you do this whilst running a business and meeting the other numerous demands that are put upon you and your employees every day without your business suffering in other areas?

In plain and simple terms – by using a software application such as S3 CRM. S3 CRM is a new and innovative customer relationship management software application that is designed to offer businesses a way to provide excellent customer service whilst maximising efficiency and reducing costs at the same time. So how does this work? S3 CRM works by being a whole of business application and not just one that is used to store customer information and contact details. With S3 CRM you can create customer records and add contact details, quotes, invoices, important documentation, project information and even photos of your customers to provide a type of ‘one stop shop’ for customer information.

Now when you or your employees are speaking to customers you have every single piece of information and documentation relating to that customer on one application and attached to that customers record. This means an end to searching through various files and applications to find information such as quotes and outstanding invoices when speaking to a customer. The customer will then have a heightened sense of satisfaction with your business as they feel as though you and your employees are professional and do not have to waste their time searching for lost paperwork, something which can be very frustrating when you contact a business.

By using S3 CRM you will drastically cut down on the number of complaints that your business gets and you will earn a (deserved) reputation for being a business who stays close to their customers and recognises their needs and provides first class customer service. Then once you have managed to achieve this for your business simply sit back and watch as those repeat orders flood in and your bottom line grows and grows.

Hi all,

As always, times are very busy at S3 CRM.

Over the next couple of weeks we are concentrating on making improvements and enhancing our existing functionality.

We are also going to be focusing on our marketing site.  We have a new ebook which we will be making available to all, the topic is CRM for small businesses and how S3 CRM can help.  Also we are in the middle of creating new video tours for all the functionlaity within S3 CRM which will aid with navigation for all our users.

So, lots happening and as always we welcome your feedback.

Thanks

Sarah

As communications and the methods of communications change it is important, as a business, to stay in touch and up to date, otherwise you will be left behind. Communication today is a far cry from even ten to fifteen years ago with the development of new and more advanced means of staying in touch with one another both for personal and business purposes. Mobile phones have more memory inside them now than the majority of personal computers back in the 1980’s and many of these now have wireless Internet capabilities so that the owner can access the Internet on the move. In fact today it seems as though the entire world is connected to the Internet as more and more businesses trade, advertise and even recruit online so the Internet is suddenly very important in your business.

It is easy to think fall into the trap of thinking that there are only a handful of businesses like your own which trade on the Internet – but have you ever taken the time to find out how many of your competitors trade online and have their own website and online presence? If not it is time that you did so you can see exactly how important the Internet is for your business, and more importantly how the Internet could benefit your business.

The Internet growing daily and more and more businesses are realising that they must make use of it to increase and maintain their sales if they are to survive in the marketplace of today. If you have never considered the Internet as being important to your business here are a few reasons why it should be –

• Increased sales – having a website which customers can order from will boost your sales and increase revenue to your business.

• Your business will in effect, be open to trade 24/7 – even if you are outside of business hours customers will be able to view and order from your website or leave queries for you to address during working hours. This will also bring about increased sales which are always welcome in business.

• Reach more customers – having a website for your business means that you can reach even more customers than ever before, you are in effect opening your business up to the world which results in more orders and more revenue.

• Keep ahead of your competitors – using the Internet for your business also gives you the edge when making sure that you are in front of your competition. You can check out their prices and services to make sure that you remain competitive and fresh.

As you can see these are just a few of the reasons why you should realise the importance of the Internet in your business. Using it will help your profits to increase as you steadily increase your customer base and this is invaluable to you and your business. So if you want to have a healthy bottom line that is continually growing you need to get Internet savvy.