Social CRM
Thursday, July 30th, 2009A new form of CRM, Social CRMÂ often referred to as CRM 2.0, has grown from social networking and web 2.0.
Are you maximising the tools available to you to communicate with your customers?
S3 CRM is working with networking platforms such as twitter, linkedin and facebook to integrate its customer relationship management tools with social media offering a new branch of communications with your customers.